When calls go unanswered, potential customers may call someone else. Our AI receptionist answers after-hours and overflow calls, captures the details, and gives your team a clear next step.
Focused setup. Defined usage. Ongoing review.
Start with a discovery call about your calls, inquiries or everyday workflow. We’ll identify a sensible next step.
Answer after-hours or overflow calls with AI, respond to approved questions and collect the details your team needs. Use agreed questions to qualify new inquiries, then deliver a summary or route the caller to a designated person.
A paid, focused review of one business workflow for repetitive work, slow responses or missed follow-up. Receive a prioritized action plan with estimated benefits, implementation costs and ongoing effort. Scope and price are agreed before the audit; implementation is quoted separately.
Review a quote form or contact path for clarity and unnecessary friction. Agree on a small, useful change before committing to a larger redesign.
Research shows potential in specific tasks. An AI Opportunity Audit helps identify what is worth testing in your business.
At one software company, a study of 5,172 support employees found this average improvement with AI assistance during customer chats.
Read the study · Quarterly Journal of Economics, 2025In an experiment with 758 consultants, those using GPT-4 completed selected tasks within its capabilities about 25% more quickly, on average.
Read the study · HBS / BCG research, 2026 (PDF)These studies measured AI assisting employees in specific settings. Results varied, and AI reduced accuracy on some tasks. They do not establish results for an autonomous receptionist or guarantee your gains. We assess your workflow and measure the pilot before expanding.
You approve the scope, the cost and the live call flow.
Discuss your current coverage, must-have features and what you most want improved. If a receptionist pilot fits, review call volume, phone setup and when a person is needed.
A written proposal separates setup, management, included AI minutes, approved overages and telephone costs.
Check realistic calls, message delivery and handoff failures. Keep a clear way to return to your current coverage.
Compare call quality, useful inquiries, staff time and actual costs with your starting point. Decide together whether to continue.
The assistant uses the answers and handling rules you approve. Your team remains responsible for service decisions and customer commitments.
We first check whether your phone provider supports the forwarding and routing needed for the agreed call flow. You can then decide whether to use the assistant after hours, for overflow, or for a defined pilot.
It may supplement or replace parts of your coverage if it meets your requirements. We compare the actual scope and test essential handling before recommending a change.
The discovery call is an introductory conversation about your needs and fit. A paid AI Opportunity Audit goes deeper into one workflow and delivers a prioritized written plan. An obvious receptionist need can move directly to a scoped pilot proposal.
Receptionist proposals separate setup, management, included AI minutes, approved usage and telephone costs. An AI Opportunity Audit has its own agreed scope and price; implementation is quoted separately. Your written proposal sets the terms before work begins.
The proposed greeting identifies the assistant as AI. We also agree on how inquiries are handled and when a caller should be directed to a person.
Tell us where you’d like better support—answering calls, capturing inquiries, or improving an everyday workflow. We’ll discuss your priorities and whether our services are a good fit.
Brandon Reynolds · Reynolds Insight Ventures LLC
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